IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Access ÄûÃʵ¼º½ University services blocked from anonymous proxies and Tor network on 29 April 2025
Aalto University’s cyber security resilience is constantly developed. As part of this development work, from 29 April 2025 onwards, access ÄûÃʵ¼º½ University services is not possible from anony-mous proxies, botnets or Tor networks.
What do I need to do?
If you’re using a third-party virtual private network (VPN) solution your access ÄûÃʵ¼º½ services may be blocked. This is due to VPN providers’ IP addresses being commonly classified as anonymous proxies, which they technically are.
When working outside of Aalto University networks, it is recommended to use Aalto VPN service, to connect ÄûÃʵ¼º½ University services. Using Aalto VPN helps secure communications and gain the best possible access ÄûÃʵ¼º½ University services when working outside Aalto networks.
Instructions on establishing a remote connection (VPN) to an Aalto network
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Join a summer school on environmental contaminants, held in the French Alps
Explore environmental contaminants through expert-led lectures, hands-on workshops, and international collaboration— with selected students receiving funding for travel and accommodation.
Mobile printing made smoother – myPrint now also available on the aalto open and eduroam networks
Through the myPrint portal, you can modify mobile printing settings.
Apply now: Unite! European Energy Excursion – Visit leading energy companies and institutions across Europe
Aalto engineering students are invited to take part in a unique international study trip through Germany, the Netherlands and Belgium from 7 to 13 June 2026.