IT Service Desk contact information and service hours
Contact IT End User Support for help or information on Aalto University IT. You can visit the service desk during opening hours or ask for help by email, telephone or chat.
Access ÄûÃʵ¼º½ University services blocked from anonymous proxies and Tor network on 29 April 2025
Aalto University’s cyber security resilience is constantly developed. As part of this development work, from 29 April 2025 onwards, access ÄûÃʵ¼º½ University services is not possible from anony-mous proxies, botnets or Tor networks.
What do I need to do?
If you’re using a third-party virtual private network (VPN) solution your access ÄûÃʵ¼º½ services may be blocked. This is due to VPN providers’ IP addresses being commonly classified as anonymous proxies, which they technically are.
When working outside of Aalto University networks, it is recommended to use Aalto VPN service, to connect ÄûÃʵ¼º½ University services. Using Aalto VPN helps secure communications and gain the best possible access ÄûÃʵ¼º½ University services when working outside Aalto networks.
Instructions on establishing a remote connection (VPN) to an Aalto network
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Thesis Retreat at Hvittorp Conference Centre at Kirkkonummi
Are you writing your thesis and need a few days just for that? Welcome to the Thesis Writing Retreat! This retreat is for all students working on their thesis – bachelor’s, master’s, diploma work, final projects, and doctoral dissertations.
Stop applying for jobs and build your own startup instead at Ignite
Applications for the Ignite summer accelerator program 2026 are open. Apply by March 8.
Student: do you need to borrow a laptop for an exam, course or project?
Laptops are now available for loan from IT services