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Student Guide

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Help and Support During the Christmas Season

Starting Point of Wellbeing will be on a Christmas break from 12 December to 6 January, and during this time, there will be no drop-in guidance. On 7 January, guidance will resume normally. However, you don't have to be alone. If you need support in conversations or any help during the Christmas holidays, see the contact information below.
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Youth shelters open during holiday season

The Red Cross Youth Shelters will help visitors during Christmas and the holidays throughout Finland. A young person, their family member or another loved one can contact for discussion support, and young people can also find help in Finnish anonymously through

In Christmas, the crisis accommodation of Youth Shelters will be open in three cities, and you can call the phone number of any shelter for crisis support as a phone service. All shelters will be open to help clients during the period between Christmas and New Year and on New Year’s Day during their standard service hours.

Read more .

Helsinki Missio – support for loneliness

Are you going through a difficult time in life? Do you feel lonely? Are you having problems in your relationships? 

Many people experience loneliness or feelings of inadequacy. HelsinkiMissio’s Crisis Services for Youth is there for you — you can find confidential counselling and support for everyday life. The services are for young people and young adults aged 12–29.

and crisis helpline

MIELI Mental Health Finland provides crisis assistance and support in order to prevent mental health problems and suicides at the number 09 2525 0116.

MIELI Crisis Helpline is available in English on Mondays (4 pm to 8 pm) and Thursdays – Fridays (9 am to 1 pm) to enable people to connect with a crisis worker or trained volunteer. You can call us anonymously and confidentially.

Support and help in crisis situations and other acute need for help?

In case of an urgent need for health-related help, contact the emergency department in your municipality, esim. ,  tai .

Social and crisis emergency: Espoo: , Helsinki:  and Vantaa: .

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