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Master's Programme in Information and Service Management
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Curriculum 2024–2026
About the programme
Degree level learning goals
MSc degree studies consist of programme studies and elective studies. In some programmes, there is also a compulsory minor. The scope of the modules varies between programmes.
In addition to the goals stated in (794/2004) 7 § the aim of the Master of Science degree in Economics and Business Administration is to provide students with
- a comprehensive understanding of the area of specialisation, including its potential to address environmental, economic and social sustainability challenges
- the ability to identify and analyse sustainability challenges and business opportunities and creatively develop solutions;
- the ability to independently retrieve, assess, apply and create knowledge in the field of business and economics;
- the ability to reflect on the ethical foundations and implications of business decision-making for different stakeholders and to act accordingly; and
- the ability to communicate effectively and to foster diversity, equity and inclusiveness in organisations.
Programme level learning objectives
Students in the Master’s programme in Information and Service Management learn:
- data analysis, business intelligence, ability to use and develop it in organizations;
- quantitative and data driven marketing;
- analysis and development of business models for digital and service business;
- leading people and projects;
- services development and analysis; and
- design research.
Degree structure
Total
120
ECTS
84-90
ECTS
30-36
ECTS
*Including Master's thesis 30 ECTS
Programme studies 84–90 ECTS
Code: BIZ214
Scope: 84–90 ECTS
Programme director: Professor Matti Rossi
| Course code | Course name | ECTS | Period |
|---|---|---|---|
| ISM.thes | Master’s Thesis | 30 | |
| ISM-E5001 | Master's Thesis Seminar | 3 | I-II, III-V |
| BIZ.matr | Maturity Test | 0 | |
Choose at least one Capstone course 1 |
|||
|
57E00500 ISM-E3002 30E03500 37E01500 |
Capstone: Business Intelligence 2 Capstone: Future-proofing Supply Chains Capstone: Data Science for Business II Capstone: Project Management and Consulting Practice |
6 6 6 6 |
IV-V III II II |
Choose at least 2 courses from the following3 |
|||
| 35E03000 | Sustainable Supply Chains 4 | 6 | I |
| ISM-E1004 | Business Analytics 2 5 | 6 | III |
| 37E00100 | Information Economy | 6 | IV |
Choose 33-39 ECTS of the following coursesCourses are grouped under recommended paths (Business analytics, information systems science, supply chain management, other optional courses), but you may mix them freely. |
|||
| Business Analytics | |||
| ISM-C1004 | Business Analytics 1 | 6 | II |
| 30E03000 | Data Science for Business I | 6 | I, IV |
| 30E00400 | Simulation | 6 | I |
| ISM-E1002 | Survey Research 6 | 6 | I, III |
| ISM-E1005 | Forecasting Methods in Business Analytics | 6 | III |
| ISM-E1006 | Decision Analytics for Consulting | 6 | IV |
| ISM-E1009 | Analytics for sustainability | 6 | V |
| ISM-E1007 | Current Topics in Analytics Research D | 6 | V |
| CS-C3240 | Machine Learning | 5 | I |
| MS-C2128 | Prediction and Time Series Analysis | 5 | II |
| CS-E4715 | Supervised Machine Learning D | 5 | I-II |
| CS-E5710 | Bayesian Data Analysis | 5 | I-II |
| MS-E2112 | Multivariate Statistical Analysis | 5 | III-IV |
| Information Systems Science | |||
| 37E00200 | Strategic Information Technology Management | 6 | II |
| ISM-E2004 | Introduction to digital service design | 6 | III |
| ISM-E2005 | Digital Service Product Management | 6 | IV |
| ISM-E2222 | Current topics in digital business | 6 | V |
| 37E44000 | Critical Issues in Information Systems Research | 6 | V |
|
37C00400 CS-A1111 |
Programming I or Ohjelmoinnin peruskurssi Y1 |
6 5 |
III I-II |
| CS-C3170 | Web Software Development | 5 | I-II, II, III-V |
| CS-E4400 | Design of WWW Services | 5 | I-II |
| CS-C3120 | Human-computer Interaction | 5 | I-II |
| CS-E4900 | User-Centered Methods for Product and Service Design | 5 | I-II |
| ABL-E2604 | Aineettomat oikeudet liiketoiminnassa | 6 | II |
| Supply Chain Management | |||
| 35E02000 | Procurement and Strategic Sourcing 7 | 6 | I |
| ISM-E3003 | Operations and Supply Chain Analytics 8 | 6 | II |
| 35E00550 | Quality and Performance Management 9 | 6 | III |
| ISM-E3004 | Revenue Management and Demand Analytics 10 | 6 | IV |
| 35E00400 | Coordination of Supply Chains | 6 | V |
| ISM-E3333 | Current Topics and Methodologies in Supply Chain Management | 6 |
2024-25: I 2025-26: No teaching |
| Other optional courses | |||
| ISM-C2002 | MySQL for Data Analytics | 6 | I |
| ISM-C1003 | Mathematical Tools for Analytics | 6 | I-II |
| ISM-E2006 | Ethics in Digital Innovation11 | 6 |
2024-25: II 2025-26: I |
| ISM-E2003 | Information Security Management | 6 | III |
| 30C02000 | Negotiation Analytics | 6 | V |
| ABL-E2606 | Data protection | 6 | I |
| ECON-C5100 | Digital Markets | 6 | I |
| MARK-E0047 | Digital Marketing Communications | 6 | II |
| MARK-C0065 | Managerial Marketing Analytics with AI | 6 | II, V |
| 21E00052 | Data-Driven Business | 6 |
2024-25: II 2025-26: II, III |
| 28E35300 | Mergers and Acquisitions | 6 | II |
| CS-A1140 | Tietorakenteet ja algoritmit | 5 | I-II |
| TU-E5070 | Principles of Product Management | 3 | I, III |
| CS-E4800 | Artificial Intelligence | 5 | III-IV |
| TU-E2014 | Service-based Value Creation D | 5 | III-IV |
| CS-A1120 | Programming 2 | 5 | IV-V |
| TU-E4320 | Global Business in the Digital Age | 4 | V |
|
57E09100 BIZ-E0100 |
Student Project 12 or Customised Student Business Project |
6 6 |
|
| Other suitable studies in ISM13 | 1-12 | ||
1 If you want to do another Capstone course it can be included in the programme's elective studies
2 Replaces course 37E00550 Business Intelligence. Students may include only one of these in their degree: 37E00550 Business Intelligence (no longer offered) or 57E00550 Capstone: Business Intelligence.
3 The remaining course can be included in the programme's elective studies
4 Students who have started their studies before 1.8.2020 and have completed course 35E00750 Logistic Systems and Analytics or TU-E2000 Aalto introduction to services, can include this course as a core course instead of 35E03000 Sustainable Supply Chains
5 Replaces course 30E02000 Business Decisions 2
6 Replaces course 27E02000 Models in Marketing. Only one of these two courses can be completed.
7 Replaces course 35C00200 Purchasing and Supply Chain Management/ 35C00250 Hankintojen johtaminen. Only one of these three can be completed.
8 This course has similar content to previous course 35E00750 Logistics Systems and Analytics. Only one of them can be included in the degree.
9 Replaces course 35E00500 Quality Leadership. Only one of these courses can be completed.
10 This course has similar content to previous course 35E00350 Sales & Operations Planning D. Only one of them can be included in the degree.
11 Replaces course ISM-E2002 Ethical Issues and Concerns in Digital Innovation. Only one of these courses can be completed.
12 Suitability for ISM programme elective is determined on a case-by-case basis and must be approved before the project begins. General requirements: the project must be conducted in English. Please see course description on Sisu for more information.
13 Suitability for ISM programme electives must be agreed in advance. Add the course to your PSP in “Other suitable studies in ISM” and apply for approval.
Elective studies 30–36 ECTS
You can choose elective studies to your Master's degree so that the scope of the degree (120 credits) is fulfilled. You can exceed the scope of the degree by one course maximum.
Elective studies can include basic, intermediate or advanced level courses. You can use the module e.g.
- To complete a minor
- To broaden your skills and knowledge via multidisciplinary studies:
- select courses in the field of technology or art
- select courses in other universities via JOO study right NB! Aalto has resigned from the JOO agreement as of January 1, 2026.
- select courses in the European
- Select gender studies via Hilma network or other Aalto networks
- To gain entrepreneurial skills
- To deepen your language and communication skills
- by selecting language and communication courses offerd by Aalto language center ()
- by selecting courses from the
- To deepen or broaden your skills and knowledge in the field of business
- select additional courses in your degree programme or major
- select courses from other degree progarmmes or majors in the School of Business
- select additional courses in your minor
- complete the Customized Student Business project BIZ-E0100 (read more here) or BIZ-E0110 Non-governmental organization project (read more here)
- To gain work experience and working life skills via an internship (read more at During your studies > Other studies)
- To gain skills in self leadership, finding meaningfulness, and improving study wellbeing via Personal Impact courses
Elective studies completed outside of Aalto University
Elective studies must be on higher education level, primarily part of the degree studies of the organising institution and meet the intended learning goals of the degree completed at the Aalto University School of Business. Higher education institutions also offer studies outside degree education aimed at a wide audience, and the suitability of such studies is assessed by evaluating the correspondence to the learning outcomes of the degree.
Starting from 1 August 2025, the credit transfer process to the electives studies of the degree has changed. Read more about this change in the news article.
Are you planning to take studies outside of Aalto University and include them in the elective studies?
If the course you are taking is worth 1–3 credits and can be completed flexibly online, apply for a permission to include the course in your degree in advance. For other courses, follow the normal credit transfer process.
How to apply for the approval
- In Sisu, add a study draft of the course you wish to take in your study plan
- Write an informal application in which you justify why you want to include said course in your degree. In your justifications, consider the entity of the degree and the skills and knowledge you would acquire.
- Send the application to the Planning Officer of your major or programme. You can find the contact information of the Planning Officers in the Student Guide on your programme’s pages in the section Contact.
- The decision is made by the School of Business’s Vice Dean for Education. The applications are processed approximately once a month.
- If the course is approved, complete it and afterwards, apply for a credit transfer (inclusion) in Sisu via the study draft as per usual.
This procedure is applied only to 1-3 credit courses that can be completed flexibly online outside of Aalto University.
Elective studies cannot overlap with other courses included in the degree.
The scope of the minor varies depending on the minor. Please check each minor's requirements. For a list of all the minors at Aalto University, see Aalto Minors hub.
Please also check your programme's curriculum to see if there are any requirements for the minor in your programme.
A minor included in the Master's degree can be one of the following:
- a module confirmed in the curriculum (a minor study entity offered at the School of Business)
- a module completed in an official exchange programme partner of the School of Business or in another programme meeting the requirements set in the official exchange programme policy of the School of Business
- a module earned at another Aalto University school
- a module earned at another Finnish university e.g. under the agreement on flexible study rights (JOO agreement). NB! Aalto has resigned from the JOO agreement as of January 1, 2026.
Exchange studies is a very popular minor among the students of the School of Business. If you are interested in completing exchange studies as your minor, .
If you have mandatory language studies in your master's degree, they are included in the elective studies module. You have received information about these in the beginning of your studies, if this applies to you. If you are uncertain of whether you need to demonstrate language proficiency in the master's degree, please contact your programme's planning officer to get further information about the matter.
- If you have completed your bachelor's degree in Finland (in Aalto or in another higher education institute), you have fulfilled the compulsory language requirements in the respective degree or received the exemption. You do not need to complete language studies in the master's degree.
- If your language of education is Finnish or Swedish and you have completed your bachelor’s degree outside of Finland, you must demonstrate proficiency in national languages by writing the maturity test in your language of education (Finnish or Swedish) and complete the language proficiency tests in the other national language. Read more about the language of education here. You may also apply for an exemption of demonstrating proficiency in national languages. See also the following bullet.
- If you have completed your bachelor’s degree outside of Finland, you must complete minimum of 3 ECTS in English. You can choose any course on B2 level or higher. Students, whose language of education is not Finnish or Swedish, may alternatively complete an elementary course in Finnish or in Swedish. The courses in national languages can be at any level on CEFR scale.
Language studies are included in students’ elective studies and are agreed in the personal study plan (HOPS). Language center offers the language studies.