Starting Point

Student Guide

Starting Point is a low-threshold service for students. The service offers general guidance and helps students find the right support services.

Starting Point offers student services without appointments. We help students with multiple matters such as:

Annual enrolment and AYY membership
Certificates (certificate of attendance, transcript of records)
Readmission guidance
Personal information updates in Sisu
General course enrolment support
HSL discount and Kela meal subsidy cards
Certified copy of an electronic degree certificate
- NB! Please order the certified copy by email before visiting the service desk

You can ask us anything and we will help you find the right support service!

Visiting address: Espoo, Otakaari 1, Undergraduate centre, room Y199a. No appointment needed!

Opening hours:

Monday	Tuesday	Wednesday	Thursday
12-15	12-15	12-15	12-15

You can also reach Starting Point via e-mail studentservices@aalto.fi or by phone +358 29 442 9280 (open Mon–Wed 12-15).

If you have school- or programme-specific questions, please contact the Learning Services of your school.

International Student Peer Advice for Aalto University's international degree students.

Instructions for alumni on ordering copies of degree certificates.

Order a transcript of records for studies completed in Aalto University

Aalto University Student Services handle education verification requests submitted for recruitment purposes.