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IT Services

IT system outages and planned service breaks

This page compiles information on all IT system outages, planned updates and downtime due to unexpected events.

IT system outages and planned service breaks

The certificate for aalto and eduroam networks changes on 14 October 2025

University

Wide Internet issue in Finland also visible in services like Aalto's VPN

University

eSupport maintenance break on Thursday 9.10.2025 at 7-12

For Aalto community
University

Aalto AI Assistant maintenance break on Friday 10.10.2025 at 8-9

For Aalto community
University

AV systems issue on campus resolved

For Aalto community
University

Course feedback tool is not working at the moment, Issue now fixed

For Aalto community
Studies, University

Issues with MFA registeration, and use 30.9.-1.10., now fixed

For Aalto community
University

Done: VPN devices vpn.aalto.fi, vpn1.aalto.fi and vpn2.aalto.fi updated on 1 October from 7 onwards

For Aalto community
University

Done: OpenLearning out of use on Monday 29 September from 10 to 13

For Aalto community
Studies

Maintenance break in ACRIS on 22th of September, 2025

Research & Art

Fixed: Problems in service request system (eSupport)

For Aalto community
University

Done: Short breaks in file services on Monday, 1 September starting at 4 pm

For Aalto community
University

Problems in AV systems on campus

For Aalto community
University

Fixed: Aalto network services unavailable in Otakaari 5 and Otakaari 7

University

Fixed: Issues with logging inÄûÃʵ¼º½ services from outside the Aalto network

For Aalto community
University

Done: Changes to email system cyber security on 22 Aug from 7.00 onwards

For Aalto community
University

Login issues with Microsoft services on the morning of 21 August 2025, now fixed

For Aalto community
University

Short breaks in Aalto network services on Saturday 16 August 2025 between 10 and 16

For Aalto community
University

Problems in producing PDFs in Aalto integrations

For Aalto community
University

Linux common shell servers will be upgraded to Ubuntu 24.04 on 23 and 30 June

For Aalto community
University

Security updates for VPN devices 9.6. and 16.6.

For Aalto community
University

Short breaks in file services on Monday, 9 June 2025 starting at 4 pm

For Aalto community
University

Fixed: Bitwards mobile ID: issue with sign-in

University

Issue in single sign-on services in the morning of 21 May 2025, problem resolved

For Aalto community
University

Maintenance break in ACRIS on 27th of May, 2025

Research & Art

MyCourses maintenance break Mon 16 June, 2025 at 9.00-19.00

Studies

Update: problem solved - FYI: Material bank EMMi affected by service attack

For Aalto community
University

Fixed: Mobile printing via email out of service

For Aalto community
University

Short breaks in Aalto network on Saturday 15 March at 10-16

For Aalto community
University

All outages and disruptions

Current information about: power outages; disruptions or planned updates to IT systems, audiovisual systems, digital tools and channels; temporary traffic restrictions in campus areas; and water supply interruptions.

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