Related news
The certificate for aalto and eduroam networks changes on 14 October 2025
Users may receive a notification or a confirmation request on the change of the certificate
Wide Internet issue in Finland also visible in services like Aalto's VPN
The Internet exchange point FICIX 2 is not functioning properly
eSupport maintenance break on Thursday 9.10.2025 at 7-12
eSupport (esupport.aalto.fi) system scheduled maintenance downtime
Aalto AI Assistant maintenance break on Friday 10.10.2025 at 8-9
During the break, the service is not momentarily available.
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Slowness in eSupport. The service requests will be handled as soon as possible.
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Slowness in eSupport. The service requests will be handled as soon as possible.
AV systems issue on campus resolved
AV systems are functioning normally
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Slowness in eSupport. The service requests will be handled as soon as possible.
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Slowness in eSupport. The service requests will be handled as soon as possible.
Course feedback tool is not working at the moment, Issue now fixed
NB! Issue fixed! There is a technical error in the course feedback tool. Efforts to rectify the issue have already begun.
Issues with MFA registeration, and use 30.9.-1.10., now fixed
30 November afternoon - 1 October around 11 a.m., all previously available ways to register or use the MFA were not available.
Done: VPN devices vpn.aalto.fi, vpn1.aalto.fi and vpn2.aalto.fi updated on 1 October from 7 onwards
During the updates two VPN gateways will be available for establishing a remote connection (VPN).
Understanding Microsoft 365 Copilot at Aalto: What you need to know
Read more on the basics of Copilot, which appears in different forms
Aalto IT Thursday News 4 September 2025 at 10 to 11
Join us to hear the latest on current topics of general interest for all Aaltonians, presented by Aalto IT.
Fixed: Problems in service request system (eSupport)
Problem fixed 2.9.
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Slowness in eSupport. The service requests will be handled as soon as possible.
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Slowness in eSupport. The service requests will be handled as soon as possible.
Done: Short breaks in file services on Monday, 1 September starting at 4 pm
Short 1-3 minutes breaks per service in home.org.aalto.fi, work.org.aalto.fi and teamwork services
Fixed: Aalto network services unavailable in Otakaari 5 and Otakaari 7
Issue fixed 27 August 2025 at 13.17
Multifactor authentication (MFA) required less often from now on
Usability improved based on feedback
Fixed: Issues with logging inÄûÃʵ¼º½ services from outside the Aalto network
Issue fixed at 12.45 on 25 August
Done: Changes to email system cyber security on 22 Aug from 7.00 onwards
Changes done on 22 August 2025
Login issues with Microsoft services on the morning of 21 August 2025, now fixed
We apologise for the inconvenience
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